Case Studies

Every second, more than 40 passengers board planes thanks to Amadeus systems. Reflecting on how to improve the customer experience while responding more quickly to rapidly changing competitive circumstances in the digital era, an organizational redesign was prompted by working in an agile way.

How insurance giant Achmea slashed time to market from 18 to 3 months with SAFe. The largest insurance conglomerate in The Netherlands is Achmea Inc. With its roots firmly in Dutch history, today the company employs more than 15,000 people in six countries worldwide, insuring millions under its many brand labels. This lumbering heavyweight is turning itself around to embrace light-footed Agility with the help of SAFe – and Gladwell Academy.

One of Europe’s largest passenger airline groups, Air France – KLM operates up to 2,200 flights daily and carries over 93 million passengers annually. The company’s five airlines—Air France, KLM Royal Dutch Airlines, Transavia, HOP! Air France and Joon—cover 320 destinations across 114 countries.

Training the Interstellar ART. PCCW Global is the international operating division of HKT, Hong Kong’s premier telecommunications service provider. Covering more than 3,000 cities and 160 countries, the PCCW Global network supports a portfolio of integrated global communications services including connectivity, applications, and tailored solutions facilitated by its on-demand digital software defined interconnection system.

Your own Agile coaches and trainers? A story from the field. How do you get Agile working truly established in your organisation? By training your own Agile Coaches to become Agile Trainers, of course! They can train new and existing employees and coach the organisation. This is what Nationale-Nederlanden has worked on in recent months with Gladwell Academy. CIO Dennis Brussel from Nationale-Nederlanden Bank tells us about his considerations; three Agile training course graduates tell us about their experience.